One Team. One Vision.
Chairman of the Board
Stephen brings 40+ years of senior level management expertise to Pivot with a focus on leadership and corporate renewal across many industries, including healthcare. Prior, Stephen was a partner at Deloitte where he led the firm’s Fiduciary Services Practice until he retired to form Gray & Company in 2014.
Mr. Gray has led a distinguished career and is well known in the financial and legal communities throughout the U.S. Stephen began his career as an engineer and was a master’s level teaching fellow at Tufts University in mechanical engineering. Upon moving into management, Stephen has enjoyed decades of successful leadership and governance across industries.
Chief Executive Officer
Chris brings many years of healthcare experience to his role as CEO. Prior to Pivot, Chris served as the CEO of IntegraMed Fertility, the largest Fertility practice network in North America. Prior to that, he was the Group President and Chief Operating Officer of Surgery Partners LLC where he had significant operational and strategic responsibilities, holding lead responsibility for Surgery Partners ASC operations. Surgery Partners IPO’d on the NASDAQ in the fall of 2015. From 1998-2007 Chris worked at HealthSouth Corporation in various operational roles, becoming SVP of Operations for the Outpatient Division. After successfully assisting in the sale of the Outpatient Division to Select Medical Corporation in May 2007, he served as Division President of the West Region overseeing 350+ locations. Beginning in 2009, Chris was Divisional President of the Network Division at Select Medical. During his tenure, he developed and grew a new Worker’s Compensation Specialty Network Product, enabling the company to compete for greater market share in the $80B work comp marketplace.
Chris holds a Bachelor of Science in Physical Therapy from the University of North Carolina-Chapel Hill, where he was a John Motley Morehead Scholar. He earned his MBA in Finance from Georgia State University, graduating with honors. Chris is married to his wife Laura and they have five children ranging in ages from 12 to 21. Chris’ interests include spending time with family, golf, tennis and reading, and he and Laura love to travel.
Chief Financial Officer
Kevin Mitchell is Chief Financial Officer for Pivot Health Solutions. As CFO, Kevin is responsible for the financial forecasting and budgeting processes, overseeing the preparation of all financial reporting, and advising on long-term business and financial planning. He also oversees the finance and accounting teams.
Kevin has extensive experience in financial operations with over 14 years in Big 4 public accounting including 13 years with PricewaterhouseCoopers working in PwC’s London, Los Angeles and Tysons Corner offices focusing on the healthcare industry. A demonstrated leader, Kevin has a successful record in bottom line performance improvement to maximize stakeholder value, as well as proven ability to manage large multi-component teams and execute within fast-paced, changing business environments.
In his most recent role, Kevin served as Vice President of Finance of Inpatient Rehabilitation for Select Medical based in Mechanicsburg, PA where he administered all financial operations for the organization’s inpatient rehabilitation hospitals. Kevin served as a voting board member for a number of esteemed rehabilitation hospitals throughout the country.
Kevin earned his Bachelor of Science degree in Financial Management from The Catholic University of America in Washington, D.C graduating Cum Laude. He is a Certified Public Accountant and a member of American Institute of Certified Public Accountants & Pennsylvania Institute of Certified Public Accountants.
General Counsel/Chief Compliance Officer
Karen Maher, General Counsel/Chief Compliance Officer, oversees all legal matters, and manages compliance issues, ensuring all Pivot business areas comply with regulatory requirements and the company, and all employees, are complying with internal policies and procedures.
Karen is a highly accomplished senior attorney with significant healthcare experience providing valued strategic guidance to senior leadership in multiple disciplines, helping companies navigate complex legal and regulatory matters, while driving revenue recognition, streamlining operations, managing risk and mentoring teams.
Karen received her BA in Government and Political Science from the University of Maryland and earned her JD degree at Columbus School of Law, the Catholic University of America, in Washington, DC.
President of Marketing & Sales
Daniel Bianco is the President of Sales & Marketing for Pivot Physical Therapy. In his role, Danny is responsible for Pivot’s growth strategy and overseeing a team of physician and community liaisons. Danny’s market knowledge coupled with his ability to foster and maintain physician relationships has been instrumental to Pivot’s successful growth. Prior to joining Pivot, Danny was the President and CEO of Dynamic Physical Therapy. Under his leadership, Dynamic PT consistently ranked as one of the top two physical therapy providers in its market for close to 15 years. Danny sits on the Board of Trustees for Laurel Creek Country Club and is actively involved in Kids Chance of Delaware.
President of Industrial Services
William Holland is the President of Industrial Services for Pivot Health Solutions. Bill is responsible for best practice policy, strategic planning, and quality control for work injury rehabilitation and prevention services. He has extensive advanced work rehabilitation clinical experience and has implemented effective risk management and safety programs in a wide variety of occupational settings across the US over a 23 year career. Bill is committed to building close employer–provider relationships with a focus on the management of indemnity and medical costs associated with employee injuries.
Bill completed his Doctorate in Physical Therapy (DPT) at the University of Augustine in Florida in 2005, his Master of Physical Therapy (MPT) at the University of Delaware in 1997, and his Bachelor of Science in Biology at Rowan University in New Jersey in 1995. Professional memberships include the American Physical Therapy Association, Delaware Physical Therapy Association, Maryland Physical Therapy Association, and the American Board of Disability Analysts.
Bill was appointed by Governor Ruth Ann Minner, and served a three-year term on the State of Delaware Examining Board of Physical Therapy. While serving this term, he had the honor of representing the State of Delaware with the Federation of State Boards of Physical Therapy. Bill’s professional pursuits have a strong foundation in the employment protections of the Americans with Disabilities Act (ADA). In keeping with his passion for this civil rights law, he is credentialed as a Senior Disability Analyst and holds multiple certifications in functional capacity evaluation, employment testing, job analysis, and work risk analysis. His past work includes the management of federal ADA eligibility testing for the fifth largest transit system in the United States, serving over four million citizens. Bill also serves as a medical consultant for the Delaware Department of Labor Division of Vocational Rehabilitation.
Senior Vice President of Revenue Cycle Management
Lisa Parent is Senior Vice President of Revenue Cycle Management for Pivot Health Solutions. She provides oversight to those involved with obtaining insurance benefit verification and authorization, and the timely billing and collection of accounts receivables.
Prior to joining Pivot, Lisa served as Senior Director, Professional Fee Revenue Cycle for the University of Maryland Medical System where she directed all functions of Professional Fee Revenue Cycle for more than 700 employed clinical providers. There, she managed 100 staff members and led a dramatic turnaround of a department challenged by significant changes in leadership, transforming her department into an accountable, strategy-focused unit.
Specializing in revenue cycle management, managed care and team leadership, Lisa has developed a deep knowledge of the healthcare industry, which spans a career of more than 20 years. Prior to arriving in Maryland in 2017, Lisa’s background includes many years in California working for organizations such as Stanford Healthcare, Kaiser Permanente and Aetna. In addition to revenue cycle management, she has served in a number of roles in the areas of compliance, practice support and payor relations.
Lisa holds a Master of Health Administration from the University of Washington in Seattle, and a Bachelor of Arts from the University of California, Berkeley.
Vice President of Marketing & Sales
Katie Bond is the Vice President of Sales and Marketing at Pivot Health Solutions. In this role, she manages a team of Physician and Community Liaisons as well as directs all marketing and communication aspects for the company, both internally and externally.
With over ten years of experience in marketing and sales, with a strong focus in physical therapy, Katie has worked in various roles and was a key member of Pivot’s founding team. Her relationships, desire and drive was instrumental in the company’s growth and produced one of the largest private-practice physical therapy providers in the Mid-Atlantic region.
Prior to working at Pivot, Katie worked in the hotel industry and managed multimillion-dollar sports contracts and was the liaison between the hotels and universities. Her passion for healthcare and sales made her jump at the opportunity to leave the hotel industry and begin her career in healthcare.
Katie holds a Bachelor of Arts in Business Communications from Stevenson University. She is a proud mother of three, who stays involved in local charities and nonprofit organizations.
Director of Talent Acquisition
Lisa Hyder is the Director of Talent Acquisition at Pivot Health Solutions. In this role, she manages a team of recruiters and directs and oversees company-wide recruitment strategies and employer brand initiatives.
Lisa has worked in various marketing, business growth and human capital capacities in the healthcare industry for over 15 years. She previously served as Pivot’s Chief Development Officer, where she managed all facets of opening new physical therapy locations. She was also Vice President of Operations and Marketing for Professional SportsCare & Rehab, where her role was instrumental in the company’s growth and resulted in it becoming one of the largest private-practice physical therapy providers in the Mid-Atlantic region.
Lisa’s spent her early career in the public broadcasting industry, serving as Director of Research at KPBS TV and Radio in San Diego and as a research and fundraising consultant to the Corporation for Public Broadcasting and PBS and NPR member stations. Lisa also held positions in the public relations and special events departments of the Tampa Bay Lighting, the National Hockey League, and the San Diego Gulls of the International Hockey League.
Lisa earned a Master of Science degree in Library and Information Science from the University of Illinois at Urbana-Champagne and a Bachelor of Arts degree in English and Rhetoric from the State University of New York at Binghamton. She currently sits on the Advisory Board of Binghamton University’s Physical Therapy Department and the PivotCares Foundation.